GDPR Compliance

Our Commitment to Data Protection

Echo-rain is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This page provides information about how we comply with data protection legislation and outlines your rights as a data subject.

Data Controller

Echo-rain acts as the data controller for personal information collected through this website and in the course of our business activities. As the data controller, we are responsible for deciding how your personal data is collected and used.

Contact details:
Echo-rain
47 Clerkenwell Road
London EC1M 5RS
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We only process personal data where we have a lawful basis to do so. The lawful bases we rely on include:

• Consent: You have given clear consent for us to process your personal data for a specific purpose, such as receiving communications from us
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests

Your Data Subject Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to be Informed

You have the right to be informed about the collection and use of your personal data. Our Privacy Policy provides this information.

Right of Access

You have the right to obtain confirmation that your data is being processed and to access your personal data. You can request a copy of the personal information we hold about you.

Right to Rectification

You have the right to have inaccurate personal data corrected or completed if it is incomplete.

Right to Erasure

You have the right to request the deletion or removal of personal data where there is no compelling reason for its continued processing. This right is not absolute and only applies in certain circumstances.

Right to Restrict Processing

You have the right to request the restriction or suppression of your personal data in certain circumstances.

Right to Data Portability

You have the right to obtain and reuse your personal data for your own purposes across different services.

Right to Object

You have the right to object to processing based on legitimate interests, direct marketing, and processing for research or statistical purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects you. We do not currently use automated decision-making processes.

Exercising Your Rights

To exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within one month of receipt. In some cases, we may need to verify your identity before processing your request.

You will not normally be charged a fee to exercise your rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Data Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data where appropriate
• Regular testing of security measures
• Staff training on data protection
• Access controls to limit who can access personal data
• Secure storage of physical and digital records

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Last updated: November 2024