Privacy Policy

Introduction

Echo-rain ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or engage our photography services.

This policy applies to information collected through our website at echo-rain.com and through direct business interactions.

Information We Collect

We may collect and process the following types of personal information:

• Contact information you provide through our enquiry forms, including your name, email address, company name, and message content
• Technical information about your visit, including your IP address, browser type, and pages visited
• Information necessary for the delivery of our photography services, such as project addresses and contact details
• Communication records from email correspondence and project discussions

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide quotations for photography services
• To deliver photography services you have contracted
• To communicate with you about your projects and bookings
• To improve our website and services based on usage patterns
• To comply with legal obligations and protect our legitimate business interests

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have provided consent for us to contact you
• Contract: Where processing is necessary to fulfil our contractual obligations to you
• Legitimate interests: Where we have a legitimate business interest in processing your data, such as responding to enquiries or improving our services

Data Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:

• Service providers who assist with website hosting and technical infrastructure
• Professional advisers such as accountants or legal counsel when required
• Authorities where required by law or legal process

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to two years. Project records may be retained longer for portfolio and legal purposes.

Your Rights

Under data protection law, you have rights including:

• The right to access information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data in certain circumstances
• The right to object to processing based on legitimate interests
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure storage of digital records and controlled access to personal information.

International Transfers

Your information may be processed by service providers located outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: [email protected]
Address: 47 Clerkenwell Road, London EC1M 5RS, United Kingdom

Last updated: November 2024